ČeštinaEnglish

HELLMA Gastronomický servis s.r.o.

O nás

Whistleblower protection

O nás

All notifications submitted in accordance with Act No. 171/2023 Coll., on the protection of whistleblowers, will be dealt with impartially, consistently and with maximum emphasis on the protection of whistleblowers at Hellma Gastronomický servis Praha s.r.o.


Information for whistleblowers


Information for whistle-blowers of possible violations according to Act No. 171/2023 Coll., on the protection of whistle-blowers:

In accordance with Act No. 171/2023 Coll., on the protection of whistleblowers (hereinafter referred to as the „Act“) Hellma Gastronomický servis Praha s.r.o, as an obliged person, to its employees and persons in a similar position who have performed or are performing work or other similar activities for it, even if indirectly, or persons who have been or are in contact with Hellma Gastronomický servis Praha s.r.o. in connection with the performance of work or other similar activities, to submit a notification of a possible violation of the Act (hereinafter referred to as the „Notification“).


The competent person person for the handling of the submitted Notification in the company Hellma Gastronomický servis Praha s.r.o., by decision of the company's executive, is Bc. Jana Černohorská.


Notification means:

a notification from a natural person as defined by the Act (hereinafter referred to as the „Whistleblower“) containing information about a possible illegal act which has the characteristics of a criminal offence or misdemeanour, or which violates legal regulations, of which the Whistleblower has become aware in connection with work or other similar activity performed for Hellma Gastronomický servis Praha s.r.o..


Hellma Gastronomický servis Praha s.r.o., excludes accepting notifications from persons who do not perform work or other similar activities for it.


The notifier should act in the public interest and in the good faith belief that the Notification it makes is based on credible facts and evidence.


A notice given under the Act must include your name, surname and date of birth, or other information from which your identity can be inferred.


The notification need not contain these particulars if it is made by a person whose identity is known to the person concerned.


If the Notification does not contain information about the name, surname and date of birth of the Notifier, or other information from which the identity of the Notifier can be inferred, the Notifier is not entitled to protection under the Act.


Notification can be made


In writing to:
Hellma Gastronomický servis Praha s.r.o.
Bc. Jana Černohorská
Cukrovarská 982, Praha 9, 196 00


The envelope must be marked „Confidential Notice“.


Electronically via e-mail: jana.cernohorska@hellma.cz


In person at the headquarters of Hellma Gastronomický servis Praha s.r.o. exclusively by prior arrangement by phone at +420 724 983 103;


When a notification is made orally, the relevant person is obliged to make an audio recording of the Notification, if the Notifier agrees, or a transcript of the oral Notification. The Notifier shall be given the opportunity to comment on the recording, if made, or the transcript of the audio recording.


Protection of the Notifier


Hellma Gastronomický servis Praha s.r.o., in accordance with the wording of the Act, may not allow the Notifier or other persons defined by law to be subjected to retaliation. Retaliation means an act or omission of an act that is caused by the making of a Notification and that may cause harm to the Notifier.


Retaliatory measure means in particular:

  • termination of the employment relationship or non-renewal of the fixed-term employment relationship,
  • removal from the post of senior staff member,
  • a reduction in salary, wages or remuneration or the non-award of a personal allowance,
  • not allowing professional development,
  • interference with the right to protection of personality.

The announcement is not:

Communicating knowingly false, inaccurate or misleading information, or Communications intended to harm another. Such Notices are not protected under the Act and may give rise to liability of the Notifier for damages.


Certain types of information protected by law cannot be notified, for example, a Notification containing information that could immediately threaten the essential security interest of the Czech Republic and information on the activities of intelligence services cannot be submitted. Furthermore, classified information and information the disclosure of which could obviously endanger ongoing criminal proceedings, as well as special information subject to protection under the law governing crisis management, may not be included in the Notification.


A person who submits a Notice containing any of the above information is not only not protected under the Act, but may commit an offence or even a criminal offence.


Discussion of the Notice:


Only the competent person is authorised to receive the Notification, to assess its validity and to take other related actions within the internal notification system.


The notification of receipt of the Notification shall be sent by the competent person to the Notifier within seven days of the date of receipt of the Notification.


This only applies if:

  • The notifier shall expressly request the relevant person not to notify him of the receipt of the Notification,
  • it is clear that the notification of receipt of the Notification would result in the disclosure of the Notifier's identity to another person.

Reasonableness of the Notification:

the Competent Person shall assess and notify the Notifier in writing of the results of the assessment within thirty days of receipt of the Notification. This period may be extended for up to an additional thirty days in complex cases, but not more than twice. The competent person shall always inform the notifier in writing of the extension of the time limit.

In the event that you believe that your Notice has not been sufficiently investigated, or you are concerned that your identity will not be sufficiently protected during the review of your Notice and that you may be subject to retaliation by Hellma Gastronomický servis Praha s.r.o., you have the option of submitting your Notice directly through the external reporting system established by the Ministry of Justice, which is available at the following link: https://oznamovatel.justice.cz/chci-podat-oznameni/.


Personal data protection

April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 EC, Act No. 110/2019 Coll., on the processing of personal data.

Notifications are recorded for a period of 5 years from the date of their receipt, and only the relevant person has access to this record.

Compliance - Südzucker Group

Compliance - PortionPack Group


How to make an announcement:


Notification can be made:


In writing to:
Hellma Gastronomický servis Praha s.r.o.
Bc. Jana Černohorská
Cukrovarská 982, Praha 9, 196 00


The envelope must be marked „Confidential Notice“.


Electronically via e-mail: jana.cernohorska@hellma.cz


In person at the headquarters of Hellma Gastronomický servis Praha s.r.o. exclusively by prior arrangement by phone at +420 724 983 103;


When a notification is made orally, the relevant person is obliged to make an audio recording of the Notification, if the Notifier agrees, or a transcript of the oral Notification. The Notifier shall be given the opportunity to comment on the recording, if made, or the transcript of the audio recording.